Lead Product Designer | Smart Spaces (Optus)

UX/UI for Smart Spaces Product Description Pages

February 2018 – Present

Macquarie Park, Sydney

• Currently designing E2E journeys across the Smart Spaces website, new components, capability builds and optimising existing journeys

• Contributing to the Optus Design System

• Designed the current Site Search MVP and took clicks on a search result from 5% to 60%

• Updated the Optus Enterprise and Optus Wholesale microsites and worked with a parter squad on a Qantas plans page

• Previously kicked goals in the Sports & Entertainment squad looking after Apple Music, Fetch, Optus Sport, SubHub and Gamepath

• Designed a couple of the Living Network pages such as Call Translate and Optus Pause

• Received team nominations for designing the Donate Your Data page, Bushfire Discovery Page and COVID-19 page

• Responsible for redesigning user journeys followed by user testing to uncover pain points and experimentation for validation of ideas

• Was stand in Product Owner of the Content United squad for a month

• Helped out the My Optus App squad for the new Messenger UI integration

• Previously UX/UI designer for the new Optus website launching soon

• Previously Digital Design Lead on the 2018 Apple iPhone launch which included asset creation

• Created the UI for the ‘Life at Optus’ employee app

• UX/UI for various webpages such as https://www.optus.com.au/about/inclusion-diversity and https://www.optus.com.au/about/our-values

• Digital display boards and video

• Winner of various awards that can be viewed on my LinkedIn page 🏆

Examples of Work